The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We can supply wholesale pieces for your business! contact us for more details
I would advise hand washing any garments in cold water and dupattas as some pieces have heavy embroidery work or delicate and would not be suitable to the wash
I will provide any information on sizes in the description of any listings in inches. It would be a good idea to check your own measurements to avoid disappointment
I always aim to dispatch all orders as soon as practical. If there is a delay in dispatch it is likely my local post office is closed or it is a bank holiday but rest assured your order will reach you
I do accept returns in regards to orders however, the item in question is thoroughly checked for any signs of defect, damage and alteration. If there has been found to be evidence of such we can decline offering a refund for the item.
Unfortunately we do not accept any returns or exchanges in regards to this as it is unfair on us as a business to sell our products to other customers when people do this. If customers purchase any items we ask that you use purchase with the intention of using the item, as simply returning it after use is not showing support to businesses.